Shipping & Policies
Rates are tiered based on the dollar amount of your order before shipping charges are applied. All orders are shipped via the U.S. Postal Service. Rates are valid for online purchases only. We strive to process and ship all orders within 24 hours of placement.
Customs, Duties & Taxes
International customers may have to pay additional fees for any customs, duties or taxes levied. These fees are out of our control and vary widely depending on the country. Please research the policies specific to your country for more information. Potential delays may also occur due to customs.
Sales tax of 8.5% is included for Washington residents only.
We accept Visa, MasterCard, Discover & American Express. We reserve the right to refuse any order.
We are an Authorize.net verified merchant. For your safety, we use a secure third party payment system. Fiddlesticks does not retain any of your credit card information.
All prices are in U.S. dollars. International orders may be subject to varying exchange rates and fees, which are the responsibility of the customer and their financial institution.
All information you provide is secure and is never sold or shared with any third party. We may collect and use the information you provide us for various purposes, for example; to process & ship orders, provide customer service or receive periodic e-mails. Our website uses "cookies", which helps things like our shopping cart function properly. Fiddlesticks does NOT save or store your credit card information. You must opt-in to receive our newsletter & any periodic e-mails and may opt-out at anytime.
All sales are final. There are no returns on merchandise, except in the unlikely event of damaged goods, which may be returned and replaced with an identical item, if available, at no additional cost. If an identical item is not available a similar one will be substituted in its place. Please email us with any damaged goods claims (firstname.lastname@example.org). Damaged goods must be returned with the original receipt. Please include your e-mail address, shipping address and phone number. Return shipping will be paid by Fiddlesticks.
Contest Rules:All active newsletter subscribers are eligible for our monthly $100 gift certificate drawing. Winners are chosen at random periodically and are notified via e-mail. Winners have 60 days to claim their prize by responding to the notification email. Gift certificates may be redeemed for merchandise only and have no cash value. You can only win once during any 12-month period. Employees are not eligible. No purchase necessary to enter or win. A purchase will not increase your chances of winning. All Federal, State, Local, and Municipal laws and regulations apply. Void where prohibited.